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SMEC offers comprehensive management
consulting and institutional strengthening
services nationally and internationally in
industry restructure, commercialisation,
financial management, customer service,
infrastructure commodity trading, productivity
improvement, organisational design and
information technology.
SMEC’s extensive
experience with infrastructure development
projects in many countries has involved us
directly in the processes of strengthening the
capacity of relevant government organisations to
deliver more effective and efficient programs and
services within a wide range of organisational
cultures; with organisational development being a
critical component.
SMEC’s comprehensive
approach to institutional strengthening focuses
on achieving sustainable results. Our methodology
combines organisational and management aspects
with practical experience and facilitates
enterprise development in a systematic,
sustainable way.
SCOPE
OF SERVICES
- Industry restructure, corporatisation,
privatisation and strategic planning
- Commercialisation and financial
management
- Customer service management and
infrastructure commodity trading
- Productivity improvement and process
re-engineering
- Organisational
- Information technology support
SMEC’s capability in
organisational development and commercialisation
has been developed and refined through more than
25 years of continuous provision of consulting,
training and institutional strengthening services
for government departments and private industry.
SMEC’s experienced and
qualified personnel provide an extensive range of
services for organisational development and
change, commercialisation and financial
management, including:
Industry restructure,
corporatisation, privatisation and strategic
planning
 | Industry restructure |
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- analysis and advice covering
competition policy formulation
- economies of scale
- vertical integration versus
horizontal contestability in the
production chain
- ownership
- supply and demand side
efficiencies
- commercial viability
- efficient use of capital
resources
- customer outcomes
- environmental outcomes
- managed reform process
- legislative program and dividends
to government.
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| Corporatisation |
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- analysis and advice covering
strategic positioning
- efficiency and asset reviews
- contract, commitment and
liability reviews
- risk exposure and insurance
valuation
- capital structure reviews
- asset valuation
- community service obligation
assessment
- financial relationships to
central government
- objective setting and
accountability deployment
- tax (equivalent) assessments and
full accrual financial
accounting.
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| Privatisation |
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- analysis and advice covering
valuation of the business
- quantification of potential
additional efficiencies available
- convergence of utility operations
- merger and acquisition options
and strategies to extract
additional commercial values from
the enterprise.
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| Strategic planning |
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- diagnostic analysis of external
and internal factors affecting
the enterprise, including market
analysis
- goal setting
- defining the present position and
forecasting the momentum line
- assessing
strengths/weaknesses/opportunities/threats
- formulating strategies and
gaining competitive advantage.
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Commercialisation and
financial management
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| Commercialisation;
including: |
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- assistance in developing internal
activities as business centres
- encouraging entrepreneurial
behaviour
- facilitating internal service
agreements
- designing and implementing
internal transfer pricing systems
- promoting cost savings and
service levels to competitive
best practice
- managing risk
- revamping internal management and
financial systems to support
these new ways of working,
including deployment of profit
and loss statements and balance
sheets
- formulating contestability rules
and introducing effective
planning and monitoring systems
for profit.
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| Financial (and related systems)
management; including: |
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- assistance in developing
enterprise management and
financial management systems
- financial planning
- purchasing and payables
management
- inventory management
- treasury management
- human resource and payroll
management
- assets and works management
- transfer pricing
- general ledger, financial
accounting and reporting.
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Customer service
management and infrastructure commodity trading
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| Customer service management: |
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- advice and assistance in
identifying customer requirements
- establishing customer service
standards
- monitoring performance
- developing strategies to bridge
gaps between expectations and
performance and developing
customer service systems.
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| Infrastructure commodity trading
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- advice and assistance with
formulation of market structure
- physical and financial market
mechanisms
- pricing for shared assets
- system security
- interconnection to other
systems
- codes of conduct
- regulations
- competition policy
- transition arrangements and
vesting contracts and strategies
for those intending to enter
competitive markets.
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Productivity improvement
and process re-engineering
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| advice and assistance in identifying
major processes |
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| identifying customers’ requirements
and focusing processes on those
requirements |
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| analysis and improvement of processes |
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| analysis of activities to
identify value
adding processes and reduce or eliminate
waste |
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| review of supplier inputs into processes |
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| documentation of procedures to lock in
productivity gains and setting up
measurement systems to empower local
management to implement continuous
improvement. |
Organisational
- advice and assistance in
establishing/confirming corporate goals
- identification of priorities and primary
processes and then designing structures,
roles and accountabilities which align
corporate resources and actions towards
effectively and efficiently achieving
such goals and priorities
- clarity of lines of authority, and
accountability and appropriateness of
technical and professional groupings.
Information technology
support
- advice and support in business systems
design
- Information technology implementation
- project management and
required underlying technical delivery
systems including computing,
communications and applications.
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